Consistent with FCC Chairman Pai’s “Keep Americans Connected Pledge,” AT&T will continue to support customers. Through June 30, 2020, for residential or small business customers who notify AT&T that they are unable to pay their bills due to disruptions caused by the coronavirus pandemic, they will:
- Not terminate any postpaid wireless, home phone or broadband residential or small business account.
- Waive any late payment fees for postpaid wireless, home phone or broadband residential or small business, U-verse TV or DIRECTV customer.
- Waive domestic postpaid wireless plan overage charges for data, voice or text for residential or small business wireless customers.
- Keep our public Wi-Fi hotspots open for anyone who needs them.
AT&T has a website dedicated to COVID-19.